Retention Metrics

👉 Retention is everything - if usage drops, the willingness to pay goes down and people are likely to churn.

Egemen Eres
February 26, 2025 • Estimated Reading Time: 1 minute

👋 Hi there - it’s Egemen. Thanks for reading Scalable.

Retention metrics give an indication of the quality of growth.

Retention rates can be measured in terms of activity levels or also payment retention cohorts.

Today, we’re having a deep-dive on must-know learnings on retention metrics.

Here’s a snapshot of what’s on the menu today:

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